So I was right to worry. My anxiety over sending out the vouchers proved to be somewhat justified.
After the elation of sending the vouchers out, and the excitement of receiving reports of “I got them!” I’ve started getting news not everyone got theirs. It’s two weeks now. Can Canada post be that slow? I’m checking with the post office today.
I also went back to look at the database. There are almost a thousand entries in “the database”, almost a thousand ways to screw it up. And so the database makes me feel tense. I’m not a data kinda gal; it’s sciencey and I’m all about ideas and narrative and speak.
But I frequently look at the database. I’m checking on myself to see if I put the correct information in the correct box. We’ve had a lot of information coming in in the past year and I’ve done my best to put the right information in the right box. But, alas, I'm only human and that means errors or inevitable.
Here’s the process: Ruth forwards me a CSA subscription. Among other things, I enter the amount of the subscription and the “subscription type” – either baskets or vouchers – in their respective boxes. This is important because if I put the wrong kind of information in the subs-type box – not “basket” or “voucher” – then when I split the database into a more manageable, smaller view, like only those people who chose vouchers at the $200 level, the file doesn’t show up and I don’t know to send vouchers.
Turns out this happened in about a dozen cases and those people weren’t sent their vouchers. But thanks to everyone who kept me in the loop on whether or not they got their vouchers, the mistake has been caught and the error rectified. I’ll be sending out more vouchers at the end of this week.
At Monforte, we keep saying, we couldn’t have done it without you. It’s true in more ways than one.